Product Questions

Pen Clip Tab and Slot STL file download.
Here are the STL file downloads for the Pen Clip Tab and Housing. You should be able to take these files into your editing software of choice and design you...
Mon, Oct 2, 2023 at 12:20 PM
My pen eraser is drawing in Corel Painter 2023, how do I fix this?
This is a Windows issue, and there is an easy two-part fix.  You will need to open the Settings panel. [1] Then, Click on the Painter icon in the Appl...
Tue, Dec 19, 2023 at 7:25 PM
Do you have self-help on your website?
Yes, and it is loaded with all sorts of useful information. The Support page is at the URL below.    https://www.xencelabs.com/support   It is broken up...
Wed, Dec 20, 2023 at 2:18 PM
How can I find help on the Xencealbs website?
The easiest way to get help on our website is to click on the Yellow Help icon in the lower right corner of each of our pages. This will give you quick acce...
Wed, Jan 17, 2024 at 3:29 PM
Can I use two wireless dongles at that same time on my computer?
No, only one wireless dongle can be used on your computer at the same time.  You can connect one Pen Tablet + Quick Keys or two Quick Keys to a wireless...
Wed, Feb 7, 2024 at 9:07 AM