Product Questions
This is a Windows issue, and there is an easy two-part fix. You will need to open the Settings panel. [1] Then, Click on the Painter icon in the Appl...
Tue, Dec 19, 2023 at 7:25 PM
Yes, and it is loaded with all sorts of useful information. The Support page is at the URL below. https://www.xencelabs.com/support It is broken up...
Wed, Dec 20, 2023 at 2:18 PM
The easiest way to get help on our website is to click on the Yellow Help icon in the lower right corner of each of our pages. This will give you quick acce...
Wed, Jan 17, 2024 at 3:29 PM
No, only one wireless dongle can be used on your computer at the same time. You can connect one Pen Tablet + Quick Keys or two Quick Keys to a wireless...
Wed, Feb 7, 2024 at 9:07 AM
By default, when you install the Xencelabs driver for the Pen Display 16 and have Quick Keys, you will see in the Settings panel that there are some preset ...
Tue, May 14, 2024 at 6:48 PM
With the release of macOS Sonoma 14.4, the Hub interface seems to have been set up a bit differently in how USB devices work and are connected to the operat...
Thu, Mar 14, 2024 at 9:23 AM
Yes, you can color-calibrate your Pen Display 24. Before you do so, you should warm it up for 30 minutes or more and set the color space in the Settings pan...
Tue, Apr 9, 2024 at 8:34 AM
Yes, you can change your Brush size and Brush Hardness (Feathering) simultaneously. This will require a combination of keystrokes and a mouse click. ...
Wed, Apr 10, 2024 at 7:37 AM
Adding text
Tue, Apr 9, 2024 at 6:56 PM
Xencelabs has given you the control to rotate your display within the Settings panel. You no longer need to access the Video card controls to perform this f...
Wed, May 8, 2024 at 7:53 AM