The easiest way to get help on our website is to click on the Yellow Help icon in the lower right corner of each of our pages. This will give you quick access to our FAQs and also to our Customer Care team via email.
[1] When you click on the Help icon in the lower right corner of each page, it will expand. [2] It also allows you easy access to our extensive library of searchable FAQs. [3] And give you a way to email the Xencelabs Customer Care team directly. |  |
You can also go to the Support hub by typing Support.Xencelabs.com. This will land you on our support page, and you will have any options and or types of support options here.
Once you land on Support.Xencealbs.com, you will see the page pictured to the right. [4] If you are new to using Digital Tablets, this is a great place to start. This is a listing of the top 10 asked questions about our devices. [5] This will take you to the Xencelabs driver download page, where you can download the driver that is compatible with your operating system (Windows, Mac, or Linux). [6] This will take you to the Getting Started pages for our products. It is a more in-depth setup guide than what you receive in the product box. [7] This will take you to our FAQ library, where you can search on topics like "Help," and this FAQ will be listed. [8] And lastly this will take you to the product registration. If you choose not to register your Xencelabs product after you install the driver, this will take you to the registrations page. |  |
