Product Questions

How do I change the nib in my pen?
That is really a two-part question:  When do you need to change the nib on your pen?  And how do I change the nib on my pen?  Let's tackle th...
Tue, May 23, 2023 at 7:08 PM
Is there a way to set a button on the Quick Keys, Pen, or Tablet to view all open applications?
Yes, on both the Mac and the Windows platforms, you have the ability to assign a button to a Quick Keys, Pen, or Tablet that, when pressed, will display all...
Fri, Jun 9, 2023 at 9:23 AM
Does the Pen Display 24 use DC or PWM to adjust brightness?
The Pen Display 24 uses the DC method to decrease the brightness of our Display. This is easier on the eyes and gives the viewer a more accurate color space...
Fri, Jun 30, 2023 at 3:50 PM
Is the Pen Tablet easy to travel with?
Yes, the entire Pen Tablet line is designed to be portable. Whether you are taking it to the office, school, or a fun artistic trip, you will be impressed w...
Fri, Jul 21, 2023 at 2:03 PM
Should I use a screen protector on my Pen Display?
The Pen Displays are designed with a type of glass that is resistant to scratching and damage. No screen protector is required or suggested to be used with ...
Wed, Jul 26, 2023 at 5:34 PM
Is the Xencelabs Windows driver compatible with Parsec?
The current Xencelabs Windows driver is not compatible with Parsec. The driver team has developed a beta version of the Windows driver that you can use with...
Thu, Aug 10, 2023 at 2:50 PM
Is there a Xencelabs drawing glove size chart?
Yes, the chart is listed below. The Xencelabs Drawing Gloves come in 3 sizes; Small, Medium, and Large. They also come in Standard Black or the Special Edit...
Mon, Aug 14, 2023 at 7:33 AM
What is the best way to connect my Pen Display 24 to my computer?
The biggest determining fact for answering this question is, what video ports do you have on your computer? This will take a little bit of research on your ...
Wed, Aug 16, 2023 at 4:13 PM
Can I mount the Pen Display 24 on an Ergo arm?
Yes, the back of the pen Display is designed to accept a 100 x 100 VESA mount.  There are many brands out there that will do the job, and Ergotron is th...
Thu, Aug 17, 2023 at 3:16 PM
Can I set the Pen Pressure utilty to a button on my Quick Keys?
You can do that for quick access to your pen pressure utility to adjust your pen pressure on the fly.  First, you will want to open the Xencelabs Settin...
Tue, Sep 19, 2023 at 2:54 PM