Product Questions

Can the Pen Display 16 be color calibrated?
You can use one of many popular color calibration tools from Datacolor X-Rite or other brands. You will want to set the Color Settings to Pantone for th...
Wed, May 8, 2024 at 2:10 PM
Will I see burn-in on The Pen Display 16s OLED display?
OLED burn-in, also known as permanent image retention, this can occur on OLED displays if you leave static content on the screen for extended periods. This...
Thu, May 16, 2024 at 4:03 PM
How should I best protect my Pen Dispaly 16 when traveling?
The Pen Display 16 is designed to be portable and easily transported. Below are a few things to remember when traveling with your Pen Display 16.  When...
Fri, Jun 7, 2024 at 8:09 AM
How do I know if my Pen Display 16 is setto 10-bit color on my Mac?
By default, your macOS will detect that the Pen Display 16 will run in the 10-bit color depth channel.  Going into the Graphics/Display report in your S...
Thu, Jun 27, 2024 at 9:26 AM
Can I use the Multi-access stand with my Pen Display 24 that I have already purchased?
You can use the Multi-access stand with your current Pen Display 24.  You will need to remove the four screws that secure the Tilt stand to the back of ...
Wed, Jul 10, 2024 at 3:19 PM
Does Xencelabs drivers support Windows 11 ARM computers?
At this time, Xencelabs drivers do not support Windows 11 ARM platforms.  Our driver team is working on a version of our driver that will support Window...
Tue, Jul 16, 2024 at 10:01 AM
Is Xencelabs TAA compliant?
No, none of the Xencelabs products are TAA compliant as they are manufactured and assembled in China or Singapore. In order to be TAA compliant, 50% of ...
Fri, Jul 26, 2024 at 9:34 AM