Driver Questions

How do I restore my Preference Settings that I saved?
That is a great question. Once you have saved them (Exported them), at some point, you will want to import them. The process is straightforward.  When y...
Thu, Dec 28, 2023 at 2:34 AM
Linux driver install on Ubuntu
First go to the driver download page through the support tab on our website. Download the Linux driver and save to your computer. Extract the downloade...
Wed, Jun 2, 2021 at 1:11 AM
Does the Xencelabs Driver need to be installed with an Admin user account?
Yes, the Xencelabs Driver does need to be installed by a user account that has Admin privileges. The Driver needs to have access to the Operating System on ...
Tue, Aug 10, 2021 at 1:16 AM
How do I set Adobe PS to use WinTab for my Windows computer?
By default Windows 10 will use Windows Ink with Adobe PS. If you want to use WinTab, you can force Windows to use the WinTab application with Adobe PS by f...
Sat, Feb 13, 2021 at 12:16 AM
Will the Xencelabs Driver Co-Exist with other Manufactures Drivers?
The Xencelabs Driver will work with most other digital drawing device drivers. However, you'll want to be aware of saving your other driver's custom...
Thu, Apr 3, 2025 at 10:05 PM
Is there a utility to test my Quick Keys?
Yes, there is a utility in the Xencelabs Setting application that will allow you to test your Quick Keys to make sure they are working correctly. The utilit...
Tue, Apr 12, 2022 at 4:43 AM
How can I make custom settings to a specific application?
Whether you are using a Mac or a Windows computer the process will be the same. You will need to open the Xencelabs Setting application. The instruction...
Thu, Dec 1, 2022 at 6:48 AM
Why can't I set Ctrl+Alt+Del to a button on my Quick Keys?
The Ctril+Alt+Del is in what is referred to as a Windows Command Key group or Sequences. Some of these Command keys will work when set up on your Quick Keys...
Sat, Jun 26, 2021 at 2:16 AM
Why are my keystrokes not working on my Quick Keys with my Mac?
The leading cause of this is using a keyboard layout other than the QWERTY Standard keyboard with your Mac.   If you use a non-standard QWERTY keyboard la...
Thu, Jul 8, 2021 at 3:14 AM
When I use my pen in Microsoft Office applications, such as Excel, why is my pen drawing lines rather than clicking?
By default Excel, Word, and PowerPoint in Microsoft 365 have the pen is set in draw mode when the operating system sees a pen-enabled tablet is connected. Y...
Mon, Jan 18, 2021 at 1:03 PM