Driver Questions

Why is my Alt + (any other) key not working?
 I'm using your Xencelabs Pen tablet and or Quick Keys, and when I assign the Alt + (any other Key), it is not working correctly. This is a Windows-...
Mon, Apr 4, 2022 at 12:25 PM
How do I set up a screen capture on my Quick Keys for my Mac?
Setting up a button on your Quick Keys or a button on your pen to perform a screen capture takes a few easy steps.  First, you will want to connect you...
Wed, May 11, 2022 at 10:20 AM
Does the Xencelabs macOS driver run nativley on the M1/M2 chipset?
This is a mostly a "yes" answer. Let me explain.  The Xencelabs macOS driver, once it is installed, will run as a background process on your M...
Tue, Nov 22, 2022 at 11:37 PM
I'm seeing two cursors on my displays; how do I fix this?
The issue with two cursors occasionally happens on the Windows operating system with more than one display.   The solution is to uninstall the Xencelabs...
Tue, Jul 26, 2022 at 10:06 AM
Why do I not see any pen pressure in Mouse mode?
A little history:  Windows operating system is designed not to read pen pressure when a mouse is used. This is by design as there is no way for the average...
Tue, Oct 4, 2022 at 12:54 PM
Setting Up Your Quick Keys for Adobe Premiere Pro
Your Quick Keys can be used to increase productivity in many different applications including Adobe's Premiere Pro. Unfortunately, we don't have...
Wed, Aug 10, 2022 at 12:11 PM
Will the Xencelabs driver run on Mac Ventura?
The Xencelabs driver is tested to run on fully released ma operating systems. Currently, macOS 13 - Ventura is in beta testing and has not been released yet...
Tue, Aug 16, 2022 at 8:47 PM
Can I add Undo and Redo to a Dial mode?
Yes, and that is a unique use of those commands using the Dial—the instructions to implement this are listed below.  Typically these functions are assig...
Wed, Aug 24, 2022 at 9:42 AM
How do I remove a application from my Settings panel?
Once you have added a few applications to your application row and customized them to meet your needs, you might find the need to remove them at some point....
Thu, May 11, 2023 at 6:03 PM
Xencelabs driver compatibility with macOS 13.0 - Ventura
The current Xencelabs driver (1.2.1-31) is compatible with the new macOS 13.0, code-named Ventura.  Once you are done updating to the new operating syst...
Mon, Oct 31, 2022 at 3:54 PM