Xencelabs Technologies Ltd.

The USB cable that comes with the Quick Keys is 2m in length.  This is an image of the USB L-Shaped cable that comes with the Quick Keys.

When charging your Pen Tablet or Quick Keys, it is strongly suggested that you charge them using your computer's USB port.  Today, most USB Hubs com...

That is a great question, and there are a couple of ways to do that.  Power the device off when not using it. See image one below.  Set the sleep time...

Yes, you will need to have Mac Driver 1.2.1-18 or Windows Driver 1.2.1-14 or later installed. You will also need to have the Quick Keys connected and active...

Yes with, the release of the Mac Driver 1.2.1-18 and Windows Driver 1.2.1-14, you now can fine-tune tilt on both of your pens. This is done the same way...

Yes, in the Setting program, there is a slider that will allow you to adjust how sensitive the Dial is. To access the Dial Sensitivity slider, please fo...

If you are wondering if your Pen is working the way it should be, Xencelabs has a built-in Diagnostics application that you can use to test your Pens, ta...

When I press the Set button on my Quick Keys, I only have Set A. How do I add other sets?  ** Tool Tip in the last slide** First, you will want to c...

From time to time, I'll hear the question from a new user that has just purchased the Xencelabs Quick Keys say; What are the Dial and Buttons used for o...

The time needed for your Quick Keys and or your Pen Tablet to connect to the wireless dongle can vary depending on your environment. It can take up to 20 se...