Product Questions
Yes, all OLED displays can since they are manufactured out of organic material (Organic Light-Emitting Diode). Xencelabs has chosen a high-grade OLED p...
Mon, Aug 26, 2024 at 11:36 AM
Those settings can be easily accessed from the Settings panel. You will need to open the Settings pane. [1] Select Device Settings from the left n...
Mon, Aug 26, 2024 at 11:58 AM
Once you have purchased a qualifying Xencelabs product, added the Adobe Substance 3D collection to your cart, and checked out and paid for your order. ...
Tue, Sep 10, 2024 at 11:39 AM
Yes, as long as you purchase a Xencelabs qualifying product in a new order. Only one Adobe Substance 3D collection package can be added to a Xencelabs ...
Tue, Sep 10, 2024 at 11:46 AM
Yes, please get in touch with Xencelabs Customer Care and include your order Xencelabs order number by emailing CustomerCare@xencelabs.com.
Tue, Sep 10, 2024 at 12:50 PM
For all questions related to the Adobe Substance 3D applications, please contact Adobe using the below link. https://helpx.adobe.com/creative-cloud/faq...
Tue, Sep 10, 2024 at 1:00 PM
You will receive the below applications in the Substance 3D collection: Painter Designer Sampler Stager If you would like to contact Xencelabs...
Tue, Sep 10, 2024 at 1:03 PM
By default, the minimum brightness of the Pen Display 16 will be around 200 cd/m2. You can adjust this to 70 cd/m2 and up to 300 cd/m2 using the Settings pa...
Mon, Oct 28, 2024 at 6:54 AM