Product Questions
Yes, you can do that, and it is easy to do and a great introduction to customizing your Quick Keys Dial. First, you will need to open your Settings Pa...
Mon, Jun 20, 2022 at 6:02 PM
Yes, there is a 30-day return period from the date of your purchase from the Xencelabs eStore. There are a few rules you need to follow for returning your o...
Mon, Aug 15, 2022 at 8:23 AM
That is an excellent question since we have more than one Pen Tablet and the Quick Keys in our product lineup. We can look at this by breaking down the...
Mon, Aug 15, 2022 at 3:33 PM
There can be a couple of reasons why a "?" shows up in the Application row. It can be due to an application having been uninstalled. Or you u...
Wed, Aug 24, 2022 at 6:37 PM
Yes, the Xencelabs Pen tablet does support Mouse mode on our Pen tablets. Here are a couple of FAQs that talk talked about Mouse mode: Does your P...
Tue, Oct 4, 2022 at 1:30 PM
Click Lock is a function you will find under the Mouse Click features in the Settings panel. You will need to assign it to a button (Pen, Tablet, or Quick K...
Tue, Oct 4, 2022 at 3:18 PM
Yes, you can customize the buttons at the top of your Pen Tablet as you would like. They are called Control buttons because they can be set up to contr...
Wed, Dec 28, 2022 at 7:44 AM
When you order the Quick Keys by themselves, you will also receive a carrying case for the Quick Keys. The wireless dongle and the adapter have been placed ...
Fri, Oct 7, 2022 at 9:10 AM
Listed below are applications that come preinstalled with the Xencelabs Windows and macOS drivers. Preinstalled application list: Photoshop Illu...
Tue, Sep 10, 2024 at 12:46 PM
That is a great question, and yes, a little bit of maintenance is required to keep our Pen Tablets, Quick Keys, and Pen working in perfect order and to keep...
Fri, Dec 23, 2022 at 5:45 PM