When you order the Quick Keys by themselves, you will also receive a carrying case for the Quick Keys. The wireless dongle and the adapter have been placed in a small pouch behind the divider on the top left of the case.
The image below shows where the hard-to-see pouch is located.
If the wireless dongle and wireless adapter are not there. Please email OnlineSupport@xencelabs.com with your Xencelabs order number or a copy of your receipt, your completed shipping address, and your phone number.
And this will start the process of replacing the wireless dongle and adapter.
