I'm setting up my Quck Keys for the first time, starting with Lightroom. I'm finding that simple shortcuts I'm registering don't work if they rely on a single key press. E.g. in Lightroom, I want to activate the Crop tool, which would be 'R' on the keyboard. I can register a shortcut key as "Crop" from the Keystroke menu, enter the shortcut "R" but in Lightroom nothing happens when I press it. It's the same for every one-letter shortcut I've tried such as D to switch to the Develop module, V to toggle black & white, etc.
Any shortcuts I create that rely on Command, Option, Shift (or a combination thereof) plus a letter seem to work, e.g. Autotone (CMD+U), Auto White Balance (CMD+SHIFT+U).
I found the same issue in Spotify. All the controls such as Skip track (CMD+right cursor), skip forward (CMD+SHIFT+right cursor) work as expected but Play / Pause (Spacebar) do not.
The device is useless to me if it can't be programmed with simple shortcuts.
I replied to you via the ticket your creeated, but I also wanted to post my reply here for others to see -
** Fixing this issue is a priortiy for our driver team.