Product Questions

Does the Xencelabs Pen and Tablet work with Microsoft Teams?
Yes, it will work well with Microsoft Teams and all the applications within it.
Thu, Jan 14, 2021 at 3:43 PM
Does my tablet come with free drawing software?
At his time, it does not (June 2021).  There are a lot of good free software applications on the internet. The one I would suggest is Autodesk Sketchbook. A...
Mon, Jun 28, 2021 at 4:40 PM
Will the Xencelabs Pen Tablet work with AutoCAD applications?
Yes, it will work with all the AutoCAD family of applications.
Thu, Jan 14, 2021 at 3:55 PM
Can you place tracing paper over the tablet to trace a drawing?
If the paper is thin, it should work. The tablet is not designed to work this way, as the pen communicates and is charged by the tablet. If there is any int...
Thu, Jan 14, 2021 at 3:56 PM
Does the pen have an eraser?
Yes, both the 3-Button and Thin pens have erasers at the end of the pens that can be used as erasers in drawing applications.
Thu, Jan 14, 2021 at 3:57 PM
Why is there no touch input on my Pen Tablet?
That is a great question.  When we were in the pre-process of designing the Pen and Tablet, we worked with and questioned many artists in diffe...
Thu, Aug 19, 2021 at 1:59 PM
Does the Xencelabs driver work with with Teradici?
Yes, it does. You will need to use "bridge mode" if your latency is over 30 ms.  If you are using a service such as AWS and the service is not...
Mon, Jan 29, 2024 at 9:19 AM
Can I use my Pen and Tablet to sign documents?
Yes, as long as the application you are using allows for the signature to be taken, you will use our tablets to create the signature. Adobe DC is an exa...
Thu, Jan 14, 2021 at 3:58 PM
What type of USB Cable does the Xencelabs Pen Tablet use?
It uses a USB-A to USB-C standard cable.
Thu, Jan 14, 2021 at 3:59 PM
Will the Xencelabs Pen Tablet work with a Chromebook?
There are many different versions of Chromebook installations. Like most Linux operating systems, if you plug the tablet in, it should work with some functi...
Thu, Jan 14, 2021 at 4:01 PM