Shipping FAQs

Folder for adding Shipping FAQs articles

How long will m delivery take?
Typically, your package should reach you within 2-5 days of your order shipping. There is a two to three day processing period, and then your order will shi...
Tue, Oct 26, 2021 at 1:03 PM
Is the delivery time flexible?
We are not able to schedule a specific delivery time for your order. The tracking number will give you the day your order will arrive. Unfortunately, we can...
Thu, Jan 14, 2021 at 2:09 PM
I have not received my order yet?
If your order is showing as being delivered, but you have not received it.  Please contact the Xencelabs Customer Care team at support.xencelabs.com. 
Thu, Jan 14, 2021 at 2:42 PM