Yes, we can try to cancel your order. With that said, we cannot guarantee that your order will be canceled or that it will not ship.
If your order ships, we cannot stop it from being delivered, and you will need to return the order for credit.
A return for credit RMA (Return Material Authorization) will need to be created before your order can be returned.
You will need to reach out to Customer Care to start that process by sending an email to OnlineSupport@Xencelabs.com.