This came out of Xencelabs listening to our customers. With the Pen Displays Essentials, the single cable connection does not work with all computers. With the 2-in-1 cable, you have another way to connect the Pen Displays 16 Lite to your computer using an HDMI video connection.
Link to the Pen Display 16 Lite online QSG: https://www.xencelabs.com/us/quick-start/pen-display-16-lite
If you would like to contact Xencelabs Customer Care, you can send an email to CustomerCare@Xencelabs.com. We will be happy to answer any questions you may have or work with you further.
