For the pen from your Pen Display to also work on your Pen Tablet, you will need to have the v2 Pen Tablet. 


As of June 2025, Xencelabs has just released the v2 of the Pen Tablet Medium (Pen Tablet Medium, Pen Tablet Medium Bundle, and the Pen Tablet Medium Bundle SE). If your Pen Tablet pre-dates this release, you probably have a first-generation Pen Tablet, and the pens will not be compatible. 


There are two ways to definitively tell if your Pen Tablet pens will work with your Pen Display: 


  • The Xencelabs logo on your Pen Tablet will be Yellow. 
    • The first generation pens will have a Black logo.
  • On the back of the Pen Tablet, the serial number will have a V2 in it. 


See the images below - 



You will see the Xencelabs logo will have a Yellow inlay.

You will have a V2 in your serial number, as shown in the image on the right.


For further assistance or inquiries, contact the Xencelabs Customer Care team at CustomerCare@xencelabs.com.