Product Questions
The Nib of your Thin Pen and Three-Button Pen is designed to wear out. But don't worry, this is not a defect, it's to protect the surface of your Xe...
Mon, Dec 20, 2021 at 7:43 AM
Yes, it comes with two pens: the 3-Button and the Thin pen. Three-Button Pen - PHS-A Thin Pen - PH6-A
Thu, Jan 14, 2021 at 3:21 PM
Yes, you will be able to use your Xencelabs tablet with all the Microsoft family of applications. Below a few of which are listed.
Tue, Feb 16, 2021 at 2:30 PM
For most people, the nib tip will retain its shape for a long time. The length of time between nib changes will depend greatly on your heavy-handedness, how...
Tue, Feb 16, 2021 at 2:54 PM
No, you will need to use either the 3-Button pen (PH5-A) or the Thin pen (PH6-A) that comes with the Xencelabs Pen and Tablet. The exception is with the...
Thu, Jan 14, 2021 at 3:35 PM
If I drop my tablet and it breaks and stops working, will this be covered under warranty? Only manufacture defects are covered under the Xencelabs warranty....
Tue, Feb 16, 2021 at 2:58 PM
Yes, it will work well as a mouse replacement with both the Mac and Windows operating systems.
Thu, Jan 14, 2021 at 3:36 PM
Yes, you can replace the dongle with another one from the Xencelabs eStore. The part number is ACD12-A. Location of the Wireless dongle in the pen c...
Sat, Jan 16, 2021 at 9:26 AM
Yes, you will access the Drawing features within Microsoft OneNote with this Xencelabs Pen Tablet.
Thu, Jan 14, 2021 at 3:38 PM
Yes, you can use a standard USB-A to USB C cable. You can also use a standard USB-C to USB-C cable if your computer only has a USB C port. Part It...
Sat, Jan 16, 2021 at 9:40 AM