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I ran my pen display using both the usb and dongle (like and idiot)

When I installed the Pen Display with my iMac I plugged in the dongle and the usb connector cable. Now my Mac won't function when the Pen Display is plugged in. Symptoms while connected are mac dock disappears, windows won't minimize or respond or just straight up disappear. Has anyone worked through this issue? I'm guessing I'll need to reinstall the Pen Display and maybe the driver? 


I have not seen what you are describing before. You do need to restart the Mac after the driver has been installed, and if you do not, then odd things can and do happen.

Please uninstall the driver, restart your Mac, and then install the current macOS driver 1.3.4-75 and once that is installed, restart your Mac once more.


If that does not get you up and running, please send an email to [email protected] and we’ll continue to help.


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Thanks Mike, yes I uninstalled then reinstalled, all good now! 

I'm glad that got you up and running. 

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