Sorry to hear that. Please reach out to the Xencelabs Customer Care team by sending an email to OnlineSupport@xencelabs.com.
When you reach out to them, please include your Xencelabs order number or a copy of your receipt and your complete shipping address and phone number. And a few images of the front and back of the Quick Keys, along with the Quick Keys serial number. , This will help expedite getting you up and running.
Mori
Help!
Quick Keys is unresponsive, doesn't charge, display is blank.
I tried:
Power Slide
Holding Power Slide for 10s+
Pushing buttons
Various USB-C Cables
Various Power Sources
Reinstalling Software and Dongle (Doesn't find the Quick Keys)
The only thing I noticed is when I plug it in the Connection and Power indicator lights blink very faintly every 1 second.
It was working fine for 10 months until now. Any ideas? I miss it already :(
2 personnes se posent la même question